Robyn Laurel & Company is proud to Temecula and surrounding communities hair treatments and products of the highest quality. Below is a short list of our most frequently asked questions and answers.
What is a Robyn Laurel Membership?
Robyn Laurel offers an inclusive membership that give you access to luxury services at members-only pricing.
How many appointments can I schedule at one time?
You can have two appointments scheduled at one time. Once you attend your scheduled appointment, you can request another.
Is Robyn Laurel memberships really unlimited?
Great question. Yes, it’s really unlimited! You can come in as often as you want. Just remember that you can only schedule up to two appointments at a time.
What if I have extensions?
There is a $30 service charge per appointment for extensions.
How long does my membership last?
Memberships are either month to month or annual depending on the membership you choose.
Please be aware that a credit card number is required to reserve your appointment. We hope you understand the need for these policies. If you have any questions, please don’t hesitate to ask.
Please bring cash for gratuity. If you would like to use your card you may do so directly with your stylist through Square, Venmo, or Zelle.
LATE CANCEL/NO SHOW POLICIES
We kindly ask that you give us a 24-hour notice if you need to cancel your appointment. Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.
Late cancels will be charged 50% of the service fee or forfeit a series in a package.
No shows will be charged 100% of the services booked or forfeit a series in a package.
In consideration of our entire community and scheduling commitments to other clients; we may need to reschedule any appointment for which you are more than 15 minutes late. If you arrive more that 15 minutes late, you will be considered a “no show” and charged accordingly.
Packages are non-refundable and non-transferable. Please note expiration date upon purchasing.